Flipkart and How Customer Care Could Be
BACKSTORY: So I placed an order on Flipkart on 19th March. By 15:29 hours on same day my order had reached Delhi from Bengaluru. This is 2019 kms according to the pretty trustworthy Google Maps. Impressive. I was confident that I’ll have my order delivered in a day or maybe two at max, it’s a mere 177 kms to Roorkee from Delhi afterall. Now I’m not sure how this delivery system works but logic tells me that it is dependent on distance apart from other things like tie-ups and delivery network quality, blah blah…. There is obviously more to it than just distance, I’m sure of this atleast. Whatver it may be, I think it is safe to say that 8 days is way too much time in any case. Yes, this is what happened, it’s been nearly 10 days and I haven’t received my order yet.
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